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Getting to know… Lisa Galloway

Getting to know… Lisa Galloway

11 March 2019

In our new Q&A series, we ask our employees 8 quickfire questions – regarding their roles, preferences, and the dynamic world of hospitality – so you can get to know our wonderful staff a little bit better. They only have five minutes to answer, so let’s go…

Name: Lisa Galloway

Job role: Front office manager

  1. Summarise your role in one sentence:
    I ensure the smooth running of our front office, as well as motivating the team and helping to ensure that guests have an amazing stay with us.
  2. What’s your favourite part of the job?
    Talking and getting to know all of the people who stay here!
  3. One word your colleagues would use to describe you:
  4. What’s your favourite dish on the Hotel menu?
    I love halloumi, so any dish that includes this is a winner!
  5. And your favourite tipple?
    Southern Comfort, lime and lemonade – simple and delicious.
  6. Where is the one place you HAVE to go when visiting York?
    You have to enjoy a river cruise on a hot day.
  7. Who would be your dream guest at the Hotel?
    Amy Adams – her character enchants me.
  8. Describe working at Mercure York in three words:
    Challenging, exciting and unpredictable!